Privacy Policy

The Consulate of the Republic of Haiti in Orlando (“the Consulate,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our office, whether in person, online, or through other communication channels. This Privacy Policy explains how we collect, use, store, and protect personal information in the course of providing consular services.

1. Information We Collect

We may collect the following categories of personal information:

  • Identification Information: name, date and place of birth, nationality, passport number, national ID number, and other official documentation.
  • Contact Information: address, phone number, email address.
  • Application Information: forms, supporting documents, and information required for passport applications, visas, legalizations, civil registry services, and other consular services.
  • Digital Information (if using our website): IP address, browser type, pages visited, and communications submitted through online forms.

2. How We Use Your Information

  • The Consulate uses personal information strictly for official and lawful purposes, including:
  • Processing applications for passports, visas, and consular documents.
  • Providing consular assistance and protection to Haitian nationals.
  • Maintaining civil status records (birth, marriage, death, etc.).
  • Communicating with applicants and responding to inquiries.
  • Complying with legal and regulatory obligations of the Republic of Haiti and applicable U.S. laws.

3. Information Sharing

We do not sell, rent, or trade personal information. However, we may share information in the following circumstances:

  • With the Government of the Republic of Haiti (such as the Ministry of Foreign Affairs, immigration authorities, or civil registry).
  • With U.S. government agencies or law enforcement, if required by applicable law, regulation, or legal process.
  • With authorized service providers assisting in document processing, translation, or secure data storage, under strict confidentiality obligations.
  • SMS Opt-in and Mobile data will not be shared with third parties/affiliates for their direct marketing/promotional purposes.

4. Data Security

The Consulate takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect personal data, no electronic transmission or storage method is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Official records may be archived in accordance with the policies of the Government of Haiti.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction or update of your data.
  • Request deletion of your personal information where legally permissible.
  • Request clarification on how your information is being processed.
    All such requests must be made in writing and submitted to the Consulate.

7. Use of Website and Cookies

If the Consulate operates a website, we may collect non-identifiable data through cookies and similar technologies to improve user experience. You may adjust your browser settings to disable cookies, but certain features may not function properly.

8. Third-Party Links

Our website or communications may contain links to external sites not operated by the Consulate. We are not responsible for the privacy practices or content of third-party websites.

9. Verbiage:

Our website or communications may contain message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.  

9. Mobil phone or Cell phone consent Statement:

I am agreeing to receive recurring messages from this website related to your request for information. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Text HELP for help and STOP to unsubscribe.

10. Updates to This Privacy Policy

The Consulate reserves the right to update or modify this Privacy Policy at any time. Updates will be posted with a new effective date.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Consulate of the Republic of Haiti – Orlando
1616 E Colonial Dr, Orlando, FL 32803
Phone: (407) 897-3232 / (689) 258-7993
Email: [email protected]